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Baerskin Hoodie

Baerskin Hoodie

baerskinhoodie.com
What is your customer experience with Baerskin Hoodie?

Baerskin Hoodie Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Baerskin Hoodie has a 1.6 star rating from 599 reviews, 4% would recommend, with 86% unfavorable feedback; 40% say customer service needs improvement and 49% say they will not use the brand again.

Key Takeaways for Future Customers

  • Baerskin Hoodie reviews show frequent order issues and slow responses.
  • Expect problems with exchanges, refunds and delivery of goods.
  • Customers report charging issues and difficulty getting a refund or billing resolution.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no customer service and unresponsive support.
  • Many reports of missing or wrong items and delayed or nonreceived orders.
  • Issues with exchanges, refunds and unclear cancellation processes.

Positive Feedback

Some customers praise product quality and describe the hoodie as well made when received.

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Media from reviews

Baerskin Hoodie - I need to order a special color. I need a Maroon and Black size large...
Baerskin Hoodie - Incomplete ordersBaerskin Hoodie - I've only had the rain jacket a year and the zipper pull broke and fell...Baerskin Hoodie - I've only had the rain jacket a year and the zipper pull... - Image 2Baerskin Hoodie - I bought the Bear skin raincoat and pants because it seemed like it was...Baerskin Hoodie - No order confirmation, no response to many emails , stopped Paynent...Baerskin Hoodie - My hoodie caught fire
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Baerskin Hoodie Collective Complaints

Bart C Czf
Bart C Czf
Salt Lake City, Utah
Collecting Signatures

Exchange and return practices

11 supporters

Baerskin hoodies has after 2 weeks of requests for procedures on how to exchange and where to mail my products for exchange. The only response from them is, we are here to help you, what would you like to do and we need more information about what you want to return and what you want in exchange. After giving the that exact information every other day for 2 weeks.

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Faye H Djs
map-marker Salt Lake City, Utah

I made a mistake on my order

I ordered one rain hoodie I thought I pushed no thanks on second one but it ordered another! Please cancel the second order for [PERSON_NAME] [STREET_ADDRESS].

I was not aware women's were available are they different than mens?men's?? If possible call at [PHONE_NUMBER] I may change my order.

Loss:
$99
View full review
Larry T Rcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Weatherford, Texas

Incomplete orders

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AI Highlights
  • Six Behr skin hoodies ordered over two years; flag patches often missing.
  • On a second order, four patches were missing; no reply.
Baerskin Hoodie - Incomplete orders

I have ordered a total of six Behr skin hoodies for me and my wife over the last two years, and every time I order the flag patches, they forget to put those in the package. The second time I ordered from them, they forgot a total of four flag patches, and yet they do not return phone calls or emails.

They could care less if you've got your missing parts replaced or not. I will never buy from this rip-off company again.

Loss:
$75
Pros:
  • Pros are the quality is good
Cons:
  • Poor customer service and reporting to bbb

Preferred solution: Full refund

User's recommendation: Don’t waste your time ordering flag patches from them for your sleeve. They will rip you off. The following is a picture of half the order I received and still missing a total of five flag patches.

View full review
Christopher E Egg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
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AI Highlights
  • Paid about $119.99 for a Christmas puffer coat after a 62% discount.
  • The coat differs from the ad and lacks pockets; customer requests a return.

Yes, this is Christopher Ellis. I apologize if this is the second or third one at the east its going through.

I tried to send to and it told me I had to login so I apologize. I did not mean to do this back to back if I did so I wanted the puffer coat for Christmas. I went online. I showed my mom what it was told her how much it was.

It was the exact same deal now 62% off of 250 basically is $99 and change, and if you add $19 basically thats $119.99 thats what I paid. Thats what my mom paid for at Christmas time. Took Pictures of yalls advertisement the coat sent it in to Stephanie something a guy by the name of.Zac signing his name at the bottom so I guess its him. Cause I started looking for their all the pockets because its got two regular pockets and five hidden pockets.

Theres no hidden pockets on this coat this coat that I have that yall sent me doesnt even look like the one I I picked for Christmas so if we could get this settled, please this code is still in perfectly good condition. I still have the plastic bag it came in. I will gladly shipped this back to yall. Im hoping I dont have to wait for me to ship my package back to yall and then yall send me my package.

I have a feeling how thats gonna go.

Something will probably happen and itll get lost or Ill get the wrong one again so I hope yall are willing to work with me. I apologize it took a little long for me to realize this but better sooner than later hoping to hear back from yall soon.!!!

Cons:
  • Need better delivery and way better customer service
  • Two to nine days for delivery lower forty eight took 19 days
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Double check what the picture looked like!!!!

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1 comment
Guest

How do you get hold of these people..been calling for a week and they said they would get back to me..never happened.do they have real people working there.Do the even have clothes there or just pictures of clothes

Lashawn D Btc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I'm very unhappy with the delivery and the lack of being able to communicate with someone about this issue.

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AI Highlights
  • One item was stolen from the package.
  • Uni Uni suggested 48-hour investigation; Bearskin contact unavailable.
  • Awaiting half-order return and refund.
Baerskin Hoodie - I'm very unhappy with the delivery and the lack of being able to...
Baerskin Hoodie - I'm very unhappy with the delivery and the lack of being able... - Image 2

Product was delivered but one of the items had been stolen out of the package. Contacted Uni Uni who delivered it and the first time I talked to him he was nice, said to give them 48 hours to investigate.

After the 48 hours the customer support agent had an attitude and acted like he couldn't see the problem and said i had to contact Bearskin. I've been trying to contact BEARSKIN and there's no one to talk to, so as of right now, I'm waiting to see what will happens.

I just need information of how to return this half order and get a full refund. I won't be ordering from them again nor will I recommend it.

Loss:
$200
Pros:
  • Probably a great product
Cons:
  • Delivery company and customer service is horrible

Preferred solution: Full refund

User's recommendation: You're lucky if you receive your order and if there's any issues! Don't expect to communicate with anyone about it.

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Mary Beth C Rlp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union City, New Jersey

No order confirmation, no response to many emails , stopped Paynent then weeks later received wrong item. Reached out several times and STILL no response. Had bank put payment through when receiving .

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AI Highlights
  • No order confirmation or responses to emails; I stopped payment.
  • Weeks later the wrong item arrived; this was my only Christmas present.
Baerskin Hoodie - No order confirmation, no response to many emails , stopped Paynent...
Updated by user Feb 25, 2026

Don’t buy !!!

Original review Feb 10, 2026

No order confirmation, no response to many emails, had to stop payment, then weeks later got the wrong item and still no response to correct. Horrible customer service!

This was the only Christmas present I bought. If Baerskin sees this, someone please email me to correct: miahoey32@***.com

Loss:
$122
Cons:
  • No customer service

Preferred solution: The item I ordered . I ordered a large not SMALL!!!

User's recommendation: Don’t buy

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Clyde T Ggo
map-marker Detroit, Michigan

I need to order a special color. I need a Maroon and Black size large hoodie for a man please

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Baerskin Hoodie - I need to order a special color. I need a Maroon and Black size large...

I wasn't able to place the order before the season is up. I hope that there is some merchandise left to place the order.

Preferred solution: I would like to exchange my order

User's recommendation: A live Individual to speak to

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P Alan R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

BaerSkin Tactical Superior Product Lousy Service

AI Highlights
  • Second unordered BaerSkin jacket received; refund and return shipping label requested.
  • Uniuni delivery with no label on packaging caused confusion.
Updated by user Apr 28, 2026

I live in Cincinnati, OH. The add was published with saying I was from Dalas, TX. I could not find a way to change that.

Original review Apr 28, 2026
Carlo,
That sucks. You either send me a shipping label or this will end up in court.

I ordered 1 BaerSkin Sherpa Hoodie Jacket. I came: I promptly emailed Robelyyn and Thanked her for thre expertly crafted jacket. Sunday I was beginning an involved deck restoration. A lot of stuff was on my mind.

I finally found where my 99 year old mother had set the newly arrived package. It was deliverd by Uniuni, a service I've never heard of. There was no label on the unopened Baerskin Tactical Sherpa Hoodie packageing the Uniuni package contained. I ordered 1 jacket, paid for 1 jacket and accepted its delivery, There was a lot of confusion at the Baerskin Tactical end, for me to recieve my purchase.

I was pleased when it arrived. I will not accept this second Sherps Hoodie, thatr I did not order, no matter what kind of deal you try to offer me to accept it. Please refund the jacket I di not order from my account and send me a shipping label. I will gladly rerturn the garment.

BaerSkin evidently has a lot of organiszational work to take place in its Order Fullfillment Department. Please make the necessarry corrections that might allow your buisness to thrive.

Return my payment for a jacket I did not order.
Thank you.
P. Alan Ropp
Loss:
$150
Pros:
  • Superior jacket designed jacket
Cons:
  • Lousy sevice

Preferred solution: Full refund

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Charles M Oqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

I bought the Bear skin raincoat and pants because it seemed like it was a good product and yes, it is a good product, but I do not recommend standing next to a campfire where ambers are flying around

AI Highlights
  • Bought Baskin raincoat.
  • Amber landed on it by a campfire; now it isn't waterproof.
  • Seeking a tougher, lighter option that resists amber.
Baerskin Hoodie - I bought the Bear skin raincoat and pants because it seemed like it was...

I bought the Baskin raincoat, and while I was standing next to a campfire, an amber landed on my raincoat for not less than a second. No, my raincoat has been compromised; it's no longer waterproof.

That amber was there for less than a second, and I brushed it off as soon as it touched me. I am asking fair skin to find something tougher and lighter that can resist an amber.

Pros:
  • Great product does shed water
Cons:
  • Thin materiali would not stand next to a campfire with it

Preferred solution: For your products to withstand ambers, falling from campfires, and if you do come up with one I would like 1, please you do have a good product, but the material cannot withstand ambers when you are in the woods next to a campfire.

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Tyrell F Zeh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

The hoodie is already coming apart and I’ve only had it three weeks

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Baerskin Hoodie - The hoodie is already coming apart and I’ve only had it three weeks
Baerskin Hoodie - The hoodie is already coming apart and I’ve only had it three... - Image 2

The hood is falling apart, not made with good quality material.It is a *** jacket and Im sorry I purchase.

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Tricia D Ytw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

I have not received my hoodie and have no communication from the company

My credit card has been chRGED BUT i HAVE NOT RECEIVED MY HOODIE OR HAD ANY COMMUNICATION REGARDIHNG THE ITEM.

Loss:
$149
Cons:
  • It is a scam

Preferred solution: Full refund

User's recommendation: DO NOT BUY!

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kevin O Kic
map-marker Riverside, California

My hoodie caught fire

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Baerskin Hoodie - My hoodie caught fire

I was in front of a campfire and had a small ember unknowingly land on me, and my hoodie caught fire warning.

Loss:
$89
Pros:
  • Keeps you warm
Cons:
  • Catches fire very easily

Preferred solution: Apology

User's recommendation: warning labels that let you know to stay clear of any fires. this thing is comustable

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Annette O Ynl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Erroneous Charges

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AI Highlights
  • Oct 28: hoodie (3YAXK9PJ) and rain jacket; paid $114.90 and $184.00.
  • BAER* TUP charges $69.97 Oct 29 and Nov 11; refund $139.94; shipment dates.
Baerskin Hoodie - Erroneous Charges

I ordered a tactical hoodie (order no. 3YAXK9PJ) on October 28.

I received confirmation of this order and my total order payment of $114.90 on same date.

Also on October 28, I ordered and paid for the rain jacket (order no. ).

I received confirmation of this order and my total order payment of $184.00 on same date.

On October 29 and November 11, I was charged $69.97 on both dates by BAER* TUP.

I have no idea what these charges are for. The charges were not authorzed by me and iI am hereby demanding the immediate refund of $139.94 ($69.97 x 2).

I am also demanding that I be provided with the expected date of shipment for the above 2 orders.

Your immediate attention to this matter would be greatly appreciated.

Loss:
$140
Pros:
  • Very well advertised
Cons:
  • Terrible customer service and beware of erroneousl charges

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order anything from this company!

View full review
1 comment
Guest

Placed an order with BAERSKIN on November 19, 2025 a month later I still have not gotten my order. Customer service is HORRIBLE.

There is no way to contact or receive a response from this company.

HORRIBLE service. I will not be placing any orders from this company again and will also adiv anyone else not to do business with them.

Marcia M Hxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stoughton, Massachusetts

Baerskin

Even though I received a quick and continuous response from the company, resolution went in circles and dragged on. There was no offer to send missing jacket nor to issue a credit. I am surprised that quick resolution did not happen.

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Stanley M Agu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Waiting on order

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AI Highlights
  • Ordered 3 products on April 22; 2 arrived.
  • The third item has not arrived; no updates.
  • Contact is hard; customer service provides no feedback.

I ordered 3 products on April 22 and received 2 of them within a week. The third item has not arrived yet and I have not gotten any update.

I don't know if it is still coming or if they charged me for it and I am not going to receive it.

I would like to talk to someone about it but apparently, that is impossible. They have a very bad customer service mechanism with no feedback.

Preferred solution: Deliver product or service ordered

View full review
David L Zwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Spent four weeks trying to contact these people to no avail

AI Highlights
  • Ordered bear skin hoodie and rain jacket in size large.
  • Received hoodie (L), two rain jackets (2X), pants not ordered; billed for three items.
Baerskin Hoodie - Spent four weeks trying to contact these people to no avail

I am a gunnery sergeant in the United States Marine Corps. I ordered the bear skin hoodie and the rain jacket to go with it, both size large.

I received the bear skin hoodie sweatshirt size large; then I received two rain jackets at 2X and one pair of pants that we never ordered.

I have been attempting to return these items as they were billed to my credit card, but we only ordered two things. They got one correct, and the other three were billed to the account and were not proper, and nobody's returning phone calls or emails.

Loss:
$300
Pros:
  • It is a good product if they get it right
Cons:
  • It is an active of congress to get somebody to pick up the phone
  • If they do not get it right when you order it

Preferred solution: I would like to get the proper size waterproof jacket that goes with the bare skin hoodie that I received and I would like a refund on the other 2X rainproof jacket and the pair of pants that they charged to my account

User's recommendation: If you buy this product and it comes in wrong, the expectation should be that you will not get in contact with anybody from this company. Their customer service is at a level below sucks

View full review
Andrew T Yie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Honolulu, Hawaii

Order #4UMCL8J2 I need to exchange XL...

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AI Highlights
  • Exchanging for a different size; two items missing on delivery; apology arrived within 20 minutes.
  • Bot messages promised contact in 4–12 hours.
Original review updated May 15, 2026

All I needed was to exchange a hoodie and rain jacket for a different size. I emailed, texted, etc., etc...

nothing but bot BS on their website saying within 4 - 12 hours I would be contacted. I was also missing two other items on delivery...

I received an email apologizing not 20 minutes later, after contacting missed consumer. You guys are awesome!!

Pros:
  • Great products
Cons:
  • Crappie customer svc

User's recommendation: Beware...products are great cust svc sucks

View full review

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