Contact Baerskin Hoodie Customer Service
How to Reach a Person at Baerskin Hoodie
Verified Contact Information
Customer Service Number:
-
1-215-770-3194
Customer Service:
-
1-769-223-7756
Customer Service:
support@baerskintactical.com
en@baerskinhoodie.com
Baerskin Hoodie Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Baerskin Hoodie Phone Number
1 (215) 770-3194
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Baerskin Hoodie Email Address
support@baerskintactical.com
Baerskin Hoodie Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Baerskin Hoodie Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Baerskin Hoodie Phone Number | 1 (215) 770-3194 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular Baerskin Hoodie Email Address | support@baerskintactical.com |
| Baerskin Hoodie Live Agent Availability | 11% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Baerskin Hoodie Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Baerskin Hoodie | Order id or tracking number, first and last name or email |
Contact Information
Baerskin Hoodie Website:
Baerskin Hoodie Help Center:
Corporate Office Address:
Global Innovation Ventures AG
Baarerstrasse 82
Zug,
Zug
6302
Switzerland
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 - 5:00 (EST)
Summary of Baerskin Hoodie Customer Service Calls
3.5K
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Baerskin Hoodie?
Shipping and Delivery Question:
- “Wrong item”
- “I have not received my order.”
- “Order tracking”
Return/ Replace Question:
- “Exchange”
- “Return”
- “Return items”
Request for Information Question:
- “Received a hoodie, that was missing stitching on the inside pocket.\nI had seen several emails, and I never get a response.I feel like a form and state of response , either”
- “Check on order”
- “Order status”
Product/ Service Question:
- “Complaint”
- “Product questions”
- “Unresolved product not received”
Payments and Charges Question:
- “Overcharged my bank”
- “Lost misplaced order hope no additional charges are made on my account.”
- “Lost in transit orders and trying to be charged for new orders.”
Refund Question:
- “Need refund”
- “Refund status”
- “No refund yet”
Activation/ Cancellation Question:
- “Cancel order!!!!”
- “I need to cancel 3 of same order”
- “Cancelling an order that was ordered by mistake”
Account Question:
- “Sign up vet discount and get size from orchid order”
- “Where do I enter my gift code”
- “My son's jacket was ordered December 26th or 27th and it is still not been received I have been going back and forth with USPS You guys put the wrong zip code on there I don't know if it was your fault or if it was an error because of my credit card”
Staff Question:
- “I am dissatisfied with your service. I am disgusted with your company and not getting my right size Hoodies in the exchanges and I just want my money back for what I paid for them please. Sincerely, Brenda K Heyd Cofell”
- “Customer service”
- “Customer service unresponsive”
Cards Question:
- “Trying to use card nummbwr”
- “Gift cards not working”
- “E-gift card”
Website/ Application Question:
- “Website error too many items over ordered”
- “Your ordering website never told me that my order was successfully completed.”
- “Site not user friendly cannot edit address, my order or cancel order”
Employment Question:
- “Order #QAJG8KW2”
Other Question:
- “Send me wro g idem and wro g color”
- “I made a mistake on my order”
- “Order I placed”
Compare Baerskin Hoodie Customer Service To
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Baerskin Hoodie